服务条款

OVERVIEW

Welcome to The IFA.

Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to The IFA. The IFA operates this website and online store, including all related information, content, features, tools, products, and services provided to you (collectively, the “Services”).

Our online store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, including our Privacy Policy, Shipping Policy, and Return & Exchange Policy, govern your access to and use of the Services.

By visiting, browsing, interacting with, or purchasing through our website, you agree to be bound by these Terms of Service and all applicable policies.

If you do not agree with these Terms, you should not access or use the Services.


SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your province, state, or jurisdiction of residence, or that you have obtained the consent of your parent or legal guardian where required.

You may be required to provide certain information, including your name, email address, billing information, shipping information, and payment details.

You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account.

You may not transfer, sell, assign, or license your account to another person without our prior written consent.


SECTION 2 – PRODUCTS

We make reasonable efforts to display and describe our products as accurately as possible.

However, product colours, textures, proportions, and appearance may vary slightly from what is displayed on your screen due to lighting, photography, screen settings, device type, manufacturing variations, or other factors outside our control.

Measurements and sizing information are provided as general guidance. Fit may vary depending on the design, material, construction, and individual body shape.

Minor variations that are normal characteristics of a product or material will not necessarily be considered defects.

All product descriptions, pricing, availability, colours, sizes, and other product information may be changed without notice.

We reserve the right to discontinue any product or limit quantities available to any person, household, geographic area, or jurisdiction.

Nothing in this section limits any rights or warranties that cannot legally be excluded under applicable consumer protection or sale-of-goods legislation.


SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase products from The IFA.

An order is not considered accepted until we have accepted and processed the order.

We reserve the right to refuse, limit, modify, or cancel an order where reasonably necessary, including in cases involving:

  • Product or inventory availability
  • Suspected fraud or unauthorized transactions
  • Incorrect pricing or product information
  • Payment issues
  • Shipping restrictions
  • Errors in an order
  • Suspected resale or commercial purchasing activity

If we cancel or materially modify an order after payment has been processed, we will notify you using the contact information provided with your order and issue any refund required.

Please review your order carefully before submitting it.

Once an order has been accepted or processing has begun, we may not be able to accommodate cancellation or modification requests.

All returns, exchanges, and refunds are governed by our Return & Exchange Policy and applicable law.

Unless otherwise authorized by us, products purchased through our Services are intended for personal or household use and not for unauthorized commercial resale.


SECTION 4 – RETURNS, EXCHANGES AND REFUNDS

Unless otherwise required by applicable law, all sales are final and we do not offer refunds for change of mind, sizing, fit, colour preference, or other personal reasons.

Eligible items may be exchanged within 7 days of receiving the order, subject to the requirements in our Return & Exchange Policy.

To qualify for an exchange, merchandise must be unworn, unused, unwashed, undamaged, with all original tags attached and in its original condition and packaging.

Customers are responsible for shipping costs associated with voluntary exchanges, including the cost of returning the original item and sending the replacement item.

Items received damaged, defective, or incorrect should be reported to us promptly so that we can review and resolve the issue.

Nothing in this section limits any return, cancellation, refund, warranty, or other consumer right that cannot legally be excluded or restricted.

Please review our full Return & Exchange Policy for additional information.


SECTION 5 – PRICING AND PAYMENT

Prices, promotions, discounts, and product availability may change without notice.

The price applicable to your purchase will be the price displayed at checkout when your order is submitted, subject to correction of obvious errors.

Prices are displayed in the currency indicated on the website or at checkout.

Unless expressly stated otherwise, product prices may not include applicable taxes, shipping charges, customs duties, brokerage fees, or import charges.

Prices available online may differ from prices available at our physical retail locations, promotional events, or third-party sales channels.

Promotions may be subject to separate terms and conditions. Where promotional terms conflict with these Terms, the specific promotional terms will apply to that promotion.

You agree to provide accurate and complete billing and payment information.

You represent that you are authorized to use any payment method submitted in connection with an order.

We reserve the right to correct pricing, promotional, or billing errors and, where permitted by law, cancel orders affected by such errors.


SECTION 6 – SHIPPING AND DELIVERY

Shipping and delivery times provided by The IFA are estimates unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including carrier delays, weather, customs processing, transportation disruptions, labour disruptions, and other unforeseen events.

You are responsible for providing an accurate and complete shipping address at checkout.

If an order is returned to us because an incorrect or incomplete address was provided by the customer, additional shipping charges may apply before the order is resent.

Delivery will be completed using the delivery method disclosed to and agreed to by the customer in connection with the order.

Nothing in these Terms limits any rights you may have under applicable law where an order is not supplied or delivered within the required period or in the agreed manner.


SECTION 7 – INTELLECTUAL PROPERTY

All content made available through the Services, including but not limited to our trademarks, trade names, logos, branding, designs, photographs, graphics, videos, written content, product descriptions, layouts, and other materials, is owned by or licensed to The IFA or the applicable rights holder.

Such content is protected by Canadian and applicable international intellectual property laws.

The Services and their content are provided for your personal and non-commercial use.

Unless we provide prior written permission, you may not reproduce, copy, distribute, modify, publish, display, transmit, sell, commercially exploit, or create derivative works from our content.

The IFA name, logo, branding, product names, designs, and associated brand elements may not be used without our prior written authorization.

Shopify’s trademarks and intellectual property remain the property of Shopify or its applicable licensors.

All rights not expressly granted are reserved.


SECTION 8 – OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to tools, applications, payment services, integrations, or other services operated by third parties.

We do not necessarily control or monitor those third-party services.

Your use of third-party tools may be subject to separate terms, policies, and privacy practices established by those providers.

To the fullest extent permitted by law, The IFA is not responsible for losses or damages arising solely from your use of third-party services outside our control.

We may introduce new features, tools, or services from time to time. Unless otherwise stated, those features will form part of the Services and will be subject to these Terms.


SECTION 9 – THIRD-PARTY LINKS

The Services may contain links to third-party websites, platforms, products, services, or content.

We do not control and are not responsible for the accuracy, availability, policies, security, or content of third-party websites.

Accessing a third-party website is at your own discretion and may be subject to that third party’s own terms and privacy policies.

Questions or concerns regarding products or services purchased directly from a third party should be directed to that third party.


SECTION 10 – RELATIONSHIP WITH SHOPIFY

The IFA is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make in our Store are made directly with The IFA.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and The IFA, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with The IFA, to the extent permitted by applicable law.


SECTION 11 – PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our online store is powered by Shopify, certain information may also be collected, processed, stored, or transmitted by Shopify and other service providers necessary to operate the Services.

Information may be processed in jurisdictions outside the province or country in which you reside.

Please review our Privacy Policy for more information about how personal information is collected, used, disclosed, and protected.


SECTION 12 – FEEDBACK, REVIEWS AND USER CONTENT

If you voluntarily submit reviews, photographs, comments, ideas, suggestions, feedback, or other content to us (“Feedback”), you represent that you have the necessary rights to provide that content.

You grant The IFA a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, display, adapt, and distribute such Feedback for purposes including operating, improving, and promoting our business and Services.

You agree that your Feedback will not infringe any copyright, trademark, privacy right, publicity right, or other legal right of another person.

You may not submit unlawful, abusive, defamatory, misleading, obscene, fraudulent, or malicious content.

You may not impersonate another person or misrepresent the origin of submitted content.

Where required by law, you must disclose any compensation, gifts, discounts, incentives, or other material connection related to a review or endorsement.

We reserve the right, but are not obligated, to remove content that violates these Terms or applicable law.


SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, measurements, availability, pricing, promotions, shipping charges, or other information.

We reserve the right to correct errors, update information, or cancel affected orders where appropriate and permitted by law.

If an order is cancelled after payment because of an error on our part, any amount paid for the cancelled portion of the order will be refunded.


SECTION 14 – PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services:

  • For unlawful, fraudulent, or malicious purposes
  • To violate any applicable law or regulation
  • To infringe our intellectual property or the rights of another person
  • To harass, threaten, abuse, defame, or harm another person
  • To submit false, fraudulent, or misleading information
  • To transmit malware, viruses, or harmful code
  • To collect personal information from others unlawfully
  • To engage in phishing, spam, scraping, or other abusive activity
  • To interfere with the operation or security of the Services
  • To circumvent security or access-control measures
  • To impersonate another person or organization
  • To commercially exploit the Services without our authorization

We reserve the right to restrict, suspend, or terminate access to the Services where we reasonably believe these Terms have been violated.


SECTION 15 – AUTOMATED ACCESS AND AGENTS

Automated systems, software agents, crawlers, bots, or similar technologies may not access or interact with the Services in a manner that:

  • Conceals the automated nature of the interaction
  • Circumvents access controls, CAPTCHAs, rate limits, or security systems
  • Scrapes or extracts content in violation of these Terms
  • Disrupts or places unreasonable demands on the Services
  • Misrepresents automated activity as human activity

We may use technical measures to restrict or prevent automated access to the Services.


SECTION 16 – TERMINATION

We may suspend or terminate your access to all or part of the Services if you materially violate these Terms, engage in fraudulent or abusive activity, or use the Services unlawfully.

Termination does not affect any rights or obligations that arose before termination.

Sections that by their nature are intended to survive termination, including provisions concerning intellectual property, liability, indemnification, governing law, and outstanding payment obligations, will continue to apply.


SECTION 17 – WARRANTIES

We make reasonable efforts to provide accurate product and service information.

However, except for warranties, conditions, representations, or consumer protections that cannot legally be excluded, the Services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

Nothing in these Terms excludes, restricts, or modifies any condition, warranty, representation, or consumer protection that cannot legally be waived under applicable legislation, including applicable sale-of-goods and consumer protection laws.


SECTION 18 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, The IFA and its directors, officers, employees, affiliates, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services.

This may include, where permitted by law, loss of profits, revenue, savings, data, or other intangible losses.

However, nothing in these Terms excludes or limits liability where such liability cannot legally be excluded or limited, or restricts any mandatory consumer right or remedy available under applicable law.


SECTION 19 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless The IFA, Shopify, and our respective affiliates, directors, officers, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, losses, and reasonable legal expenses arising directly from:

  1. Your material breach of these Terms;
  2. Your unlawful use of the Services; or
  3. Your infringement of another person’s rights.

This provision does not require you to indemnify us for losses caused by our own unlawful conduct or where such indemnification is prohibited by applicable law.


SECTION 20 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.


SECTION 21 – WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision under these Terms does not constitute a waiver of that right or provision.

These Terms, together with our policies and any other terms expressly applicable to a particular transaction, constitute the agreement between you and The IFA regarding your use of the Services.


SECTION 22 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations in connection with a restructuring, sale, transfer, or other legitimate business transaction, subject to applicable law.


SECTION 23 – GOVERNING LAW

These Terms and your use of the Services are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada, without regard to conflict-of-law principles.

Subject to any mandatory consumer protection rights that apply to you, disputes relating to these Terms or the Services will be subject to the jurisdiction of the courts of British Columbia, Canada.

Nothing in this section limits any rights that cannot legally be waived under applicable consumer protection legislation.


SECTION 24 – CHANGES TO THESE TERMS

We may update or modify these Terms from time to time.

The most current version will be available on this page.

Where required by applicable law, we will provide notice of material changes.

Your continued use of the Services after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by law.


SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

The IFA
Email:
support@theifa.ca
Business Address:
[4151 Hazelbridge Way #2260, Richmond, British Columbia, Canada. V6X4J7 ]
Legal Business Name:
[IFA STUDIO LTD.]